Swedish IT customers have had their say about their suppliers
Since 2011, Radar conducts a large survey of customer-driven values and quality each year. This year's survey involved around 1,000 Swedish operations in assessing its IT suppliers. This is Sweden's largest quantitative survey with IT decision makers regarding delivered customer satisfaction.
This year, the IT customers have nominated 15 suppliers for delivering customer value and quality. Advania Sweden is leading in creating operational, tactical and strategic values for their customers in 2018 according to Radar’s large supplier quality review. Advania is top ranked in three of four categories; User-related IT (1), Business-related IT (2) and Consulting Services (3).
"To once again receive such good feedback from our customers makes us feel extremely proud. It shows that we deliver IT services that make a difference in our customers’ businesses. Having said that, two parties are required in a customer relationship and I dare to say we have the best customers in the industry. They are high-demanding, which means we constantly need to improve", says Tomas Wanselius, CEO Advania Sweden.
Advania Sweden has been in the top of Radar's annual supplier quality review since the survey began in 2011.
"This is proof that we have the best service and provide most value to our customers. Here we have, black on white, that our employees' commitment and competence give result", says Tomas Wanselius, CEO Advania Sweden.